DISPATCHER: 911; What is your emergency?
CALLER: I'm trying to reach nine-eleven, but my phone does not have an eleven on it.
DISPATCHER: This is nine-eleven.
CALLER: I thought you said it was nine one one.
DISPATCHER: Yes, ma'am, nine one one and nine eleven are the same thing.
CALLER: Honey, I may be old, but I'm not stupid.
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